Voximus Audio
Legal

Refund Policy

DRAFT. Must be reviewed and completed (every highlighted placeholder) before launch.

Effective [[EFFECTIVE DATE]]

Refunds after you're charged

  • First payment: if you're not happy, email support@voximusaudio.com within [[14]] days of the charge and we'll refund it in full. Your licence is then cancelled.
  • Renewals: if you forgot to cancel, ask within [[14]] days of the renewal charge for a full refund.
  • Refunds go back to the original payment method and usually arrive within 5 to 10 business days, depending on your bank.
  • We may decline repeated refund requests from the same person, or requests where the licence was shared or misused.

Cancelling

Cancelling stops the next renewal. You keep access until the end of the period you've paid for. Sounds you generated stay yours to use (see your rights).

Your legal rights

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, and this policy doesn't affect rights you have under consumer law where you live. [[LEGAL REVIEW: EU/UK 14-day withdrawal right for digital content and the consent wording at checkout]]